Delivery Information
Premium cannabis delivered straight to your door. Fast, discreet, and secure. We bring the dispensary experience to you, wherever you are in our service area.
Under 2hrs
Average delivery
100%
Discreet packaging
50+ mi
Service radius
9am – 9pm
Delivery hours
How Delivery Works
Getting your order delivered is simple. Follow these five steps and your products will be at your door in no time.
Browse & Order
Explore our full catalog of flower, edibles, concentrates, vaporizers, and more. Add your favorites to your cart and proceed to checkout.
Enter Your Address
Provide a valid delivery address during checkout. Our system will confirm your location falls within our service area and calculate the estimated delivery window.
Choose Payment
Select your preferred payment method. We accept cash on delivery, debit card on delivery, and select digital payment options depending on your state.
Track Your Order
Once your order is confirmed, you will receive a text notification. Our driver will contact you when they are nearby so you can prepare for a smooth handoff.
Receive & Enjoy
Present a valid government-issued ID to the driver confirming you are 21 or older. Accept your sealed, discreetly packaged order and enjoy.
Delivery Zones & Fees
We structure our delivery service around three distance-based zones measured from the nearest GreenRoots NVA location. Fees are calculated automatically at checkout.
Zone 1
0 – 10 miles
FREE
on orders $50+
Zone 2
10 – 25 miles
$5.99
flat rate
Zone 3
25 – 50 miles
$12.99
flat rate
Delivery fees are waived for GreenRoots Rewards members on orders over $75 in all zones. Minimum order amount of $35 applies to all delivery orders.
What to Expect
We take every step to ensure your delivery is smooth, professional, and stress-free. Here is what you can count on with every order.
Sealed & Tamper-Proof
Every order is placed in child-resistant, tamper-evident packaging before it leaves our facility. Products are individually sealed and bagged for freshness and compliance.
Discreet from Start to Finish
Our drivers use unmarked vehicles and plain packaging with no logos, labels, or branding visible from outside. Nobody will know what is inside except you.
Licensed & Insured Drivers
All delivery personnel are background-checked, state-licensed cannabis delivery agents who are trained in ID verification, product handling, and customer service.
Real-Time Communication
You will receive a text when your order is dispatched and another when your driver is approaching. If anything changes, our support team is one call away.
ID Verification Requirements
State and federal law requires us to verify the identity and age of every person who receives a cannabis delivery. This is non-negotiable and exists to protect both our customers and our license.
Valid state-issued driver's license or ID card
U.S. passport or passport card
Military identification card
Medical cannabis patient card (where applicable)
Must be 21+ for recreational purchases
Must be 18+ with valid medical card for medical purchases
Delivery Hours
Our delivery windows are designed to serve you during the times that matter most. Last order must be placed at least 30 minutes before the window closes.
| Day | Hours | Last Order |
|---|---|---|
| Monday – Thursday | 9:00 AM – 9:00 PM | 8:30 PM |
| Friday | 9:00 AM – 10:00 PM | 9:30 PM |
| Saturday | 10:00 AM – 10:00 PM | 9:30 PM |
| Sunday | 10:00 AM – 8:00 PM | 7:30 PM |
| Holidays | Hours may vary | Check website |
Frequently Asked Questions
Everything you need to know about delivery from GreenRoots NVA.
What do I need to receive a delivery?
A valid government-issued photo ID proving you are at least 21 years old. Medical patients should also have their state-issued medical cannabis card available.
Can someone else accept the delivery for me?
Yes, as long as the person receiving the order is 21 or older and can present a valid ID. They must be at the delivery address when the driver arrives.
What if I am not home when the driver arrives?
Our driver will attempt to contact you by phone and text. If we cannot reach you within 10 minutes, the order may be returned to our facility and a redelivery fee may apply.
Are there minimum order requirements?
Minimum order amounts vary by location and are displayed at checkout before you confirm. Most areas require a $35 minimum for delivery orders.
Is the delivery packaging discreet?
Absolutely. All orders are sealed in plain, unmarked, child-resistant packaging. There is no visible branding or indication of contents on the exterior.
Can I tip my driver?
Tips are always appreciated but never required. You can add a tip during checkout or hand cash directly to the driver at delivery.
Ready to Order?
Browse our full menu, fill your cart, and let us handle the rest. Your favorites are just a few clicks and a short drive away.
